23 Ways Suzuki makes driving safer

At the Lipa leg of the Suzuki @ work after-sales service camp, customers were given a full, thorough, and free vehicle 23 point check up. The service camp is part of Suzuki Philippines Inc. (SPH) current efforts to amp up the brands customer relations.

A mechanic carefully checks the tires at the second bay of Suzuki @ work.
According to Suzuki’s Service Manager,  Mr. Rommel Cabanela, Suzuki @ work aims to foster good relationships between customers and dealerships. “A big chunk of that goodwill translates to great service. We want our people to know that Suzuki’s services and car car go beyond the sale,” he said.

He added that “some of their customers were not returning to the dealer for checkups because their service warranty expired. But with Suzuki @ work, they can avail of the full check up.”

A Suzuki service camp is  like an assembly line where the vehicle passes through three stations or bays. Each bay has a team of qualified technicians. Every customer’s check up will include topping of fluids, checking of battery condition using a Computerized Battery Tester and checking of engine performance with the use of Suzuki Diagnostic Tool (SDT), all free of charge. The customers will also be given recommendations on specific areas of the unit that require servicing.

In the first bay, the vehicle’s general condition is checked. The aircon, windows, mirrors, wipers, and all the lights are among the areas examined in this stage. The hand and foot brake are also adjusted in the first bay. An inspection of the underchassis – front and rear brakes, transmission – follows. Wheel bearing, the condition of tires and power steering hoses and fluids  are also checked at the second bay. At the last station, Suzuki engineers will take an exhaustive look under the hood. The condition of the belts, engine and engine oil, as well as ignition timing are examined at the last bay.

A Suzuki employee displays the 23 point check list that’s assigned to each vehicle. Author note: This really appeals to my OC side. I love color-coded lists. 🙂

Vehicle owners will get an update on their vehicle’s condition and when needed, be encouraged to avail of discounted parts and services. The whole process is documented in a service check-list that accompanies the vehicle through the three bays. The check-list also serves as proof that the vehicle has gone though the service camp.

To find out where the next leg of Suzuki @ work will be held, visit www.suzuki.com.ph or call Suzuki’s customer care hotline: (02) 902 1001. If you’re from Batangas, drop by Suzuki Auto Lipa  (right across SM Lipa) for a look see of their product line. Suzuki Auto Lipa can also be reached at (043) 702 2224. ###


The Many Faces of the Teacher

This was published months ago but I forgot to “publicize” it via my blog because it was one of my last projects before I gave birth. Any way…

Date of publication: October 2, 2012
Starweek, The Philippine Star

To inspire, uplift and equip: 20 years of Bato Balani Foundation Inc.

“Though it has often been said that a teacher’s influence never ends, this is not a meaningless cliché,” says Ching Jorge, Executive Director of Bato Balani Foundation Inc. (BBFI). “One educator can impact generations of learners, one outstanding teacher can steer countless learners towards lives of integrity and excellence. If one can do that, imagine the impact of a hundred outstanding educators.”

In 1991, BBFI was borne out of the pressing need for education development in the Philippines. Recognizing that nation-building begins with excellent educators, BBFI chose to focus its efforts on teacher training programs as well as providing advanced degree scholarships and grants for teachers.

The “How To Be A Highly Effective Teacher” project was BBFI’s first effort. It focuses on training teachers in specific teaching skills in the core subject areas of basic education. The nationwide program links public and private school teachers with experts and BBFI’s partner organizations. Since its first run, BBFI has conducted over 500 seminars and has trained more than 60,000 teachers across the country. In 2004 alone, BBFI trained 6,681 participants.

BBFI also published Quality Teacher (QT), a quarterly magazine specifically made for educators. A recipient of the Anvil Award for Best Professional Trade Journal, the magazine features a wide selection of articles tackling the various needs of the teacher. Jorge states that “the magazine is geared towards assisting teachers in honing their professional skills and helping them balance their work with their personal lives.” QT is distributed nationwide and has more than 4,000 readers. Most of QT’s articles serve as reference materials on various subjects especially about Philippine education. Continue reading “The Many Faces of the Teacher”